The Haxiot HXDW USB Picocell is an 8-channel LoRaWAN gateway modem. The HXDW can easily connect to servers that run the Haxiot Gateway Manager software to Haxiot X-ON cloud device management platform. The HXDW Picocell Gateway Manager software can connect to public or private instances of the Haxiot X-ON Cloud platform.
Pre-Requisites
HXDW USB Gateway Modem
Supported models: HXDW900
SMA antenna
Available USB 2.0 port
Haxiot Gateway Manager software (USB drive or download)
Supported Operating Systems
Windows 10 Home / Pro / Enterprise 64-bit
Linux Ubuntu 64-bit Intel
Raspian Linux
If you require additional operating system support, please email support@haxiot.com
Installation
Windows 10
- Download the latest Haxiot Gateway Manager Windows 10 installation package
- Run the installer
- Connect the HXDW Gateway to the USB 2.0 port
- Add a new Gateway on Haxiot X-ON by copying the Gateway EUI from the Windows Gateway Manager to the Gateway EUI setting on the Add Gateway wizard.
(a) Login to Haxiot X-ON
![](https://support.haxiot.com/hc/article_attachments/360002088051/mceclip2.png)
(b) Select the Network page
![](https://support.haxiot.com/hc/article_attachments/360002068632/mceclip1.png)
(c) Select Add Gateway
![](https://support.haxiot.com/hc/article_attachments/360002068772/mceclip4.png)
Copy the Gateway EUI from the Haxiot Gateway Manager application into the EUI & MAC fields. Select Pico as the model and the Power to 21. When finished, select Update.
- Using the task tray application in Windows Gateway Manager, switch the Enable to On.
![](https://support.haxiot.com/hc/article_attachments/360002064332/mceclip1.png)
The Enable button will cause the Gateway software to automatically start when the HXDW is attached or when Windows is restarted.
- The gateway status can be checked from the X-ON Dashboard or in the Gateway detail link under the X-ON Network tab
Raspian Linux
- Download Haxiot Gateway Manager for Raspberry Pi 2/3
- UnZip folder on your Desktop
- To install, run the install.sh script with admin privileges
- Get Gateway EUI by plugging in the picocell and running the './haxiot-gw-init.sh gatewayeui' command
- Add a new gateway to Conductor
- To start the Packet Forwarder, run the command './haxiot-gw.init.sh start'
Troubleshooting
Symptom |
Resolution |
Gateway indicator is red |
Check your USB connection. Remove and re-insert the USB gateway |
Gateway oscillates from
red to green
|
Ensure no other peripherals are connected to the USB port. The
HXDW requires the full 500mA of USB power. |
Server indicator is red |
Check your internet connection
Check firewall rules permit outbound connections on TCP port 443 (TLS/SSL)
|
Error message "Gateway EUI is not provisioned" |
The Gateway has not been provisioned on Conductor network server. Log in to your Conductor account and add a new gateway.
If you do not have a Conductor account, email sales@haxiot.com to setup a new service.
|
Last updated:
Jul 08, 2021