Digi Mobile VPN

Digi Mobile VPN is a key addition to the Digi SAFE solution, available as a value-added service to Digi routers through Digi Remote Manager. Digi Mobile VPN enables users to create a secure connection between their data centers and the Digi router, including connected (wired or wireless) smart devices.

This service offers persistent, secure connectivity, utilizing Digi Remote Manager (Digi RM) as the central portal for orchestrating the mobile VPN setup and deployment. Digi Mobile VPN, powered by Radio IP, provides a highly secure mobile VPN software solution developed to address the exacting needs of mission critical communications including FirstNet® support for emergency responders.

Digi Mobile VPN enables communications to seamlessly traverse multiple, independent networks simultaneously within one mobile VPN connection, assuring secure uninterrupted connectivity for various mobile workforces — regardless of their location — while exceeding data protection regulations.

Digi devices provide a range of connectivity options including cellular failover with features such as Digi SureLink®, policy-based routing and interface bonding. These features are excellent at preventing any external network failures from causing downtime.

As a valuable add-on service to Digi RM, Digi Mobile VPN can be easily integrated from a central portal to enhance robust connectivity across the network. Using Digi RM to manage devices and network connectivity leverages our proven remote management platform through a single point of command. Digi RM’s monitoring and management features make it easy to view and control your devices from any location.

Digi Mobile VPN with Digi Remote Manager

Developed with a technology partner, Radio IP, Digi Mobile VPN provides versatility, performance and reliability to bolster public safety efforts, improve response times, and enhance overall situational awareness for first responders and agencies.

Enhanced privacy and security with session persistence

Privacy should ensure that no third parties — including the VPN provider — can identify individual VPN users or see their online activity by monitoring the VPN connection. This is partially accomplished by employing strong security measures. Digi routers are designed with encryption built in, and integrated Digi Mobile VPN security offers an easy-to-use solution. These technologies are used to ensure that data is kept confidential, is not modified in transit, and only travels between trusted parties.

• Secure VPN protocol such as OpenVPN, L2TP, SSTP, or IKEv2
• Channel encryption must minimally use the AES 128-bit algorithm and be tested with AES 256-bit algorithm
• Authentication protocol must be SHA256 or better
• Key exchange (RSA and DH keys) must be 2,048-bit or higher
• Perfect forward secrecy: session keys cannot be compromised even if the private key of the server is compromised
• DNS leak protection, WebRTC lead prevention and IPv6 leak prevention must be built into the VPN connection
• VPN traffic shall persist when the VPN connection drops, with persistence algorithms between the Digi router and VPN server
• The provider must operate its own DNS servers and not route DNS requests through the default ISP or a public provider such as OpenDNS or Google DNS
• Physical servers are preferred as they leave no room for ambiguity around which country’s data privacy laws apply

Reliability with increased speed and reduced latency

A VPN’s primary purpose is to ensure privacy and security online, but no one wants to compromise speed. High speed is always a top priority of first responder communications. Digi transportation cellular routers feature hardware acceleration, meet the U.S. government cybersecurity FIPS 140-2 standard, and employ speed and latency tests for maximum performance and reliability across private and secure Internet connections.

Built-in capabilities with DAL OS and value-added services

With Digi Accelerated Linux (DAL OS) embedded in Digi devices, an extensive set of software features and capabilities are built into firmware that is signed, vetted and distributed as part of our Digi TrustFence®-approved standards. Digi Mobile VPN reduces cost with a single license on the router for all connected devices to the router, without needing to run a client on each connected device.

When a client enables Mobile VPN in Digi RM and configures their Digi devices remotely or locally in DAL OS, the default route for any traffic is through the Mobile VPN connection. There is no extra client necessary and the standard DAL IPsec implementation is sufficient to get started. This can be managed by the customer, by Digi Professional Services or by a Digi partner.

Digi Mobile VPN can also be combined with Digi WAN Bonding for 5G/LTE WAN aggregation and immediate failover. This further optimizes speed and throughput with reduced latency, with WAN smoothing, hot failover and packet duplication.

Digi Mobile VPN Application Examples and Use Cases

Digi Mobile VPN offers a secure and reliable communication solution for public safety organizations including a range of use cases where a mobile VPN can enhance law enforcement and first responder fleet operations.

• Emergency response coordination
  Facilitate real-time communication and data sharing with first responders, law enforcement and emergency medical services during critical incidents, enabling efficient coordination and resource allocation.
• Surveillance and video streaming
  Enable secure live video streaming from incident sites to command centers, enhancing situational awareness for decision-makers and enabling timely responses to unfolding events.
• Mobile command centers
  Establish secure mobile command centers with VPN connectivity, allowing remote access to critical data, communication channels, and resources during large-scale emergencies.
• Remote dispatch and dispatch-to-unit communication
  Provide seamless communication between dispatchers and field units, ensuring accurate information exchange, location tracking, and efficient task assignment.
• Vehicle telematics and fleet management
  Monitor and manage the locations, routes, and status of public safety vehicles in real-time, as cellular coverage changes, optimizing response times and ensuring the safety of personnel.
• Crisis communication and notifications
  Disseminate alerts, updates, and notifications to field personnel, ensuring they have the most up-to-date information during evolving situations.
• Incident reporting and data collection
  Streamline the process of documenting incidents and collecting data in the field, enhancing accuracy and accessibility of information for investigations and analysis.
• Remote access to databases and resources
  Enable authorized personnel to securely access databases, records, and resources from the field, ensuring they have the information they need to make informed decisions.
• Disaster recovery and network resilience
  Ensure communication continuity in challenging conditions during natural disasters or network failover by providing redundant, reliable connectivity options that keep critical communications operational.

Features and Benefits of Digi Mobile VPN

Use Cases for Digi Mobile VPN

Digi Mobile VPN is available as a subscription added to Digi Remote Manager Premier. Additional value-added services and subscription options are also available.