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SmartSense by Digi

Deploy remote monitoring solutions that provide actionable insights and alerts to protect your business. From commercial kitchens to hospitals, restaurants, and fleets, SmartSense solutions supports your monitoring and compliance requirements.

The Insights Platform for Proactive Enterprises

SmartSense leverages wire-free sensors and powerful analytics to drive operational excellence and improve efficiency and compliance, maintain quality control, and respond to issues quickly – before risk to public health or loss of product inventory.

SmartSense offers enterprise IoT solutions for food safety, facilities monitoring, pharmaceutical safety, and supply chain visibility. Each solution is built to provide the flexibility and control you need to ensure brand standards, protect your customers, and eliminate inventory loss.

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Improve Operations with SmartSense by Digi

Food Safety
Food Safety
Increase food safety visibility and reduce risk with real-time monitoring solutions from SmartSense. Proactively detect temperature excursions through efficient management of HACCP compliance logging and incident management workflows.
 Facility Monitoring
Facility Monitoring
Remotely monitor temperatures in facility equipment, collect analytics, and eliminate error-prone and labor-intensive logging tasks while maintaining quality control and ensuring regulatory compliance.
 Pharmacy Monitoring
Pharmacy Monitoring
Improve product safety and ensure FDA and VFC compliance with continuous temperature and humidity monitoring in your pharmaceutical temperature management systems.
 Supply Chain Visibility
Supply Chain Visibility
Maintain temperature-sensitive product quality and safety with automated monitoring and reporting during the transit process. SmartSense by Digi offers trailer, yard, and cold storage reporting.

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SmartSense’s Counter Intelligence Report: State of Fast Casual in 2026

SmartSense’s Counter Intelligence Report: State of Fast Casual in 2026

Despite consistent price increases in the food away from home category, Americans can’t seem to ditch eating out or ordering in. Inflation-weary customers aren’t trading in their fast casual bowls just yet, but they are re-evaluating what compromises a safe, enjoyable customer experience when buying meals.

To better understand how Americans are thinking about food away from home, specifically fast casual food choices and how that compares to other dining options, SmartSense surveyed 1,000 US-based adults (18+).

In the survey, the fast casual category was defined as restaurants that primarily rely on counter service, such as Sweetgreen and CAVA; the quick serve restaurant (QSR) category was defined as dining options that traditionally have drive-thru service, such as McDonald’s and Chick-fil-A; and the sit-down restaurant category was defined as full-service options like Cheesecake Factory and Chili’s.

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